Frequently Asked Questions

How does the purchasing process work?
If you live in Miami-Dade, Broward, or West Palm Beach, you can send us approximate window measurements. We will provide you with an estimate, and if approved, we will schedule an appointment to take exact measurements and finalize color selections. To process the order, a 50% deposit is required, with the remaining 50% due on the day of installation.

At The Shades Factory  your family’s safety is our top priority. Window blinds and shades with accessible cords can pose a serious risk of strangulation to young children and pets. That is why we strictly comply with the ANSI/WCMA A100.1-2022 safety standard, developed in coordination with the U.S. Consumer Product Safety Commission (CPSC).

Key Safety Recommendations:

– Choose cordless or motorized shades whenever possible – these are the safest options for households with children or pets.

– Keep cords inaccessible: Never allow cords to dangle freely. Use tension devices and cord shrouds that secure or conceal cords to prevent hazardous loops.

– Properly install all safety devices: Products with continuous loop or retractable cords must only be used when the tension device is correctly installed. The product will not operate without it.

– Move furniture away from windows: Keep cribs, beds, chairs, and other furniture away from windows to prevent children from climbing and accessing cords.

– Inspect regularly: If the tension device is loose, missing, or damaged, or if the cord does not fully retract, stop using the product immediately and arrange for repair or replacement.


Safe Installation Guidelines:

– The tension device must be securely fastened to a solid surface such as a wall or floor, using the appropriate anchors for wood, drywall, or metal.

– The system is designed to disable operation if the tension device is not installed – this is an intentional safety feature.

– Cords must not operate independently of the tension device, as this can create a hazardous loop.

Mandatory Labels and Warnings:

– All products include permanent and visible warning labels on the bottom rail or another accessible area.

– Labels are provided in both English and Spanish, using ANSI Z535.4-compliant symbols and legible text.

– Additionally, all products include hang tags attached to the cord, which visually explain proper use and warn against incorrect installation.

Official Warning Included on Our Products:

A retractable cord or unsecured tension device may present a fatal risk.

– Do not use the product if the cord does not fully retract.

– Do not use the product if the tension device is damaged or not properly installed.

– Keep cribs and furniture away from windows to prevent access to cords by children.

Liability Disclaimer:

Casa Blinds Interior hereby informs its customers that the safe use of blinds and shades depends on the strict compliance with all safety recommendations and installation instructions provided. By purchasing our products, the customer acknowledges being informed of the associated risks and accepts full responsibility for installation, use, and supervision. The company shall not be held liable for any incidents resulting from improper installation or misuse of the product.